Our team will be happy to answer any questions you may have
Try using the Viber chatbot as your online shop, helpdesk or virtual assistant on one of the most popular messengers
Instant integration with
+ custom channels
A quick and easy way to communicate: answer questions, provide consultations,receive feedback in a convenientconsumer-friendly channel
Your company's virtual manager, available 24/7 and replacing human agents
Operates without a website or app, allows you to accept orders and payments for goods and services via messenger, and broadcast messages for free
We implement business solutions of any complexity and offeryou a personalised approach
ERV ("European Travel Insurance") is an international network of expert travel insurance companies in Europe and beyond.
A chatbot for service insurance via messengers allows customers to buy a policy without visiting the website, to report an insured event online, and issue a policy in just 2 minutes. The chatbot can also recognise foreign passport images as part of the service.It has already shown high productivity in its first nine months of operation.
The bot works both on Viber and Telegram.
Premier Hotels and Resorts is Ukraine's first 3-to-5-star hotel chain.
You can check room availability for your desired dates, select and book a room and receive a confirmation via the chatbot. At the hotel, guests can use the bot to order room service, call the maid and benefit from other services.
Works in Viber, Telegram, and Facebook Messenger.
VUSO is Ukraine's top digital insurance company and leader in e-insurance.
Using Ukraine's first insurance bot, clients can enrol for an electronic MTPL policy directly in the messenger and report an insured event.
Since the launch of the insurance bot, e-policy sales have more than doubled in four months of its use, and the conversion rate among mobile users has quadrupled.
A chatbot is a program used for communication, information and providing online support in messengers and websites. Viber chatbots feature broad functionality and interactive elements (carousels, bright accent buttons, emoji).The logic of Viber bots can vary from simple to the most complex scenarios with speech and text recognition.
Viber reaches 98% of mobile app users aged 16-55. It is the most popular messenger in Ukraine, Belarus and several Eastern European countries. You can not only interact with your audience but also gain more followers.
All of Viber's core features are secured with end-to-end encryption based on the double-ratchet protocol. The chatbot is your personal and private communication channel, and only you have access to all user data and conversations.
Viber bots are suitable for all types of enterprises who want to establish or automate communication with their clients through an additional channel. For example, in the service industry (hotels, restaurants, delivery services and beyond), the financial and insurance sectors, online retailers, customer support (including connecting a live agent to a dialogue), HR assistance, education - any area that involves high volumes of communication.
Absolutely. We integrate chatbots with CRM, accounting and payment systems. It is possible to call an operator to the conversations, and to connect other services via API, including document recognition by photo, search systems and much more.